Today's experience is worth 2.5 stars. My friend and I walked into the restaurant on a Sunday afternoon for a late lunch. With the exception of a private party on the patio, the place was not particularly busy. The food was good, but the service was underwhelming. Coffee was not refilled, and the beer menu was out of date, with several selections unavailable (hence giving up and drinking coffee). Our waiter seemed more interested in watching golf than helping his customers. Additionally, the bathrooms were not up to snuff in the cleanliness department.
I'd probably try Willoughby Brewing Co again, but this time wasn't so great.