Came here around 4pm was told an appointment was set for 5:45 since they were busy. Left , came back 5 minutes before the appointment was ready to be on time, then a customer came in around 6 on ( still waiting on an "appointment " )demanding to be seen since she did not have another time and would be out of town tomorrow and was immediately seated and taken care of but sitting there for over 30 mins while the same guy saying he did not do pedicures starting her off and doing her pedicure only to be told I have to wait for the other station to be done when he was in the middle of a set . So you had me wait to come back, wait again when I could've taken my business else where and ignored every direct stare towards their way like " wtf you know this is terrible customer service right ..." will never understand but also will never come back or recommend anyone to this place . Not even an E for effort !