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  • The good, the sandwich is fresh and good. The problem, I ordered the Vito tonight and it took 25 minutes for delivery. I live 3 blocks away!! NOT freaky fast! The real problem though is the attitude of the people who answer their phones. I had placed my order on line. After 20 minutes, I called to be sure the order was received. The person on the phone was so rude! All he said was it's on its way. I had not even given him my name! So, I asked, for whom? He said my name I said yes, he repeated it's on its way. He never said thank you for your order, I don't even think he said good bye when he hung up. Now, I have ordered form this store many times, and honestly this is ALWAYS how the phone person is and for this reason I am giving 2 stars. If management sees this and gives a crap, which they may not, it was 4:00 on 3/9/2017 if you want to know the employee with rude manners and lack of understanding of customer service!
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