I love their items I stop by a couple of times when visiting Phoenix. Very fast service and good quality food. I just don't like when you get ring up some cashiers don't ask you for your reward card. I hate having to remind them, it comes off as it's a hassle to them. My favorite is the fire roasted tomato soup, I wish panera bread offered it. Good location parking is kinda annoying because you have to park far bit it's worth it.