Came here on a Sunday morning at 10 am, sat down and ordered quickly. (The Shit on a Shingle and an order of eggs with sausage) The inside was busy--but not slammed by any means, and we watched as couples sat down next to us and received their orders within 10-15 minutes. 20 minutes pass... Still no word. Then 30 minutes.... Our waitress comes up to us and says she "doesn't know what happened" but it "shouldn't be more than a few minutes." Now we are going on 45 minutes, all of the surrounding tables/bar stools have eaten and already left and have been reseated. Our waitress comes up again and gives a pretty insincere apology, saying to us "it should be coming soon, but I don't know if you want to wait any longer or just leave." Since we waited so long, we figured we would give it a few more minutes. Yet another 10 minutes passed... So, hungry and frustrated and without a sincere apology or explanation, we walked out. Not proud of walking out, but an hour of waiting is inexcusable. Guess customer service wasn't a priority this day.