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http://www.openvoc.eu/poi#funnyReviews
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  • I haven't been to this location since they remodeled and OHMYGOD, this store is gorgeous!!! It was super busy today because of the semi-annual sale, so of course everyone was digging through the bins and you were bumping into people left and right. I was asked if I needed help by this amazing employee named Itzel (I'm so sorry if I misspelled your name) and at first I wasn't really looking for anything in particular, but she was so easy to talk to and she measured me and helped me find the correct bra size. (Turns out I was wearing the wrong bra size for the longest!) She was super knowledgeable and got me in the fitting room with the new "Body" bra. Those fitting rooms? Holy cow, I have never felt like royalty as I did today! Brittany helped me in the fitting room and brought me different push-up bras that she thought I would like. She addressed me as "Miss Alex" and was so professional and most importantly, although I know she was doing her job and making sure she made the sale, she made me feel like she actually cared about what I was trying on. I ended up wanting 3 bras total by the time I was out of the fitting rooms. By the time I was done trying stuff on, she was pretty much the only one running the fitting rooms and she had a few guests who were waiting to try on...and she STILL made me feel like I was important and politely asked the other two guests to wait for her co-worker to assist them while she got on her walkie and let Itzel know I was finished trying stuff on. Itzel was with another guest and she quickly finished up helping them and came back to help me get the three bras I liked. She took the extra time to help me find matching underwear for one of the bras and she was the absolute sweetest, most helpful person I've ever met at a VS store. She let me know about their underwear sale without being pushy and let me know she would be walking around the area incase I needed more help. $200 later and I finally checked out with the items I needed! The cashier wasn't super chatty, but she was friendly and I hardly waited in line despite how busy it was. The Fashion Show location never fails to satisfy me. The employees are wonderful and there's so much product everywhere. Itzel even mentioned that I should visit the Forum Shops location because it was re-modeled as well. I'm much happier driving across town to get amazing customer service as opposed to the other location near my house. Ladies, this location is the best! How many busy stores can you walk into and the employees make you feel like you're an important client? Its refreshing to see amazing customer service. I saw it in the fitting rooms and even on the sales floor with other customers. Thank you so much Itzel and Brittany for your amazing customer service!!!
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