I have lived in Charlotte, NC for four years after moving her from Southern California. It has been a trial and error process trying to find a great salon. Most of the ones I have been to are fair to average. This place is fantastic! Amber took me in for a cut with a one day prior appointment. She listened carefully, used her good eye, was pleasant and gave me the best cut I have had in North Carolina for a good price. No upselling or pushiness. I will be going back soon. I found my salon and so did my daughter, Karen, who had Sarah as a stylist who was equally great!