I was so excited when I heard Bar Louie was coming to the north shore! I live in the area. But after the 5th visit and 5th time I had bad service I'm done. Two times the blonde girl bartender was rude. Many waitstaff have attitudes or seem to disappear for long periods of time. I could understand during game or concert days but every time it was an average week night. BL really needs to educate their staff on proper steps of services and how to treat their customers in a proper professional manner.