Love shopping at Nordstrom near my Monrovia, CA home. They do have good stuff. Really like the customer service. Bought a jacket for over $300.- years ago for a friend as Christmas gift. Yet never been able to give him as he's gone for service. Last year, I went to Nordstrom in Charlotte and asked if I could get some sort of credit as the box was not even opened. They took it back with no question asked and give me a full refund.
Last month, so happy to receive a email abt the grand opening of Nordstrom Rack here near Charlotte. Once I returned from oversea trip last week, couldn't wait to go to have a look. Love it...
Sometimes, need a little luck to find my size as they are kind of outlet with limited availability. Not a problem as the price is good. Enjoy shopping, my friends.