I originally gave C.A.S.A. 5 stars taking into consideration that they were brand new (only open a week or two when I went) and probably had some kinks to work out. Maybe they didn't expect so much traffic. Maybe they were still training the staff.
Well I've been back five times since then. I have had horrible service every single time. The food is still good, but not half as good as it was the first time. The first time I went the vegan carne asada was juicy and heavily marinated. But the last couple times it's barely been marinated at all. Between the excessive amount of incompetent servers on the floor and the annoying amount of off-duty employees sucking down cocktails at the bar, there's typically around 15 servers downstairs at a time. And yet it still takes 10 minutes to order my first drink.
Many of the servers do that annoying thing where they can only handle doing one thing at a time, even if it's grabbing water for a table with full drinks while another table has been waiting ten minutes for a cocktail that's melting at the edge of the bar. For god sake, please learn to multi task and prioritize.
What's Still Good:
* Patio
* Cocktails
* Prices
* Vegan options
* Food
* Friendliness
What Sucks:
* Service
* Food is not as good as it used to be
* Bro vibe
* Epic amounts of looming employees