The guys that came to mount the tv were nice. I wouldn't call them pros ... the had to put the mount on the wall 3 times because either it wasn't placed in the right spot and they hit a stud, they broke the screw in the wall , and after hanging it it wasn't leveled. So there are unnecessary holes in my wall. After I watched the tv it went out. It's plasma so I thought it ran out of hours... got it checked out and turns out it's because they drilled the back of the tv and now there's a crack on the inside from where they drilled going down. When I called him he doesn't even want to check out what he's done. It's just "nothing he can do" once I figure out how to upload pics I will.