So this was our second visit here. The first time it took over 3 weeks to have the deposit refunded back to my credit card. So this time I paid a cash deposit so I wouldn't have to deal with that issue. So, we check in and are told there are two major weddings and a huge volleyball tournament staying there too. So we go to dinner and come back and grab a drink at the hotel bar and there are a gang of the youth volleyball players playing on the only pool table yelling at the top of their teen lungs, should've been a foretelling sign of the night to come. Well numerous times through out the night the volleyball players were running up and down the halls and banging on guests doors. We called the front desk and they said ok we will check. After a few hours of sleep we woke up and went to breakfast and came back to our floor to find once again these teen girls running down the halls and one stopped at their room and looked back and waved to us before they went into their room. So we check out and they front desk attendant says I'm sorry, we had other complaints about this too and the hotel didn't even want the tournament players their. So she takes $19.99 of our bill, a far cry from the over $200 room!!! Don't think we will stay there again!! So much for being a Starwood Preferred Guest!!!