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  • I needed a pet sitter for about 2 wks and nobody I knew could make a referral. So, of course, I get online & start researching the in-home pet sitters that provided service in my city. There were a handful but Kimbur Pet Care received my business for several reasons: 1. The owner loves pets--of all kinds. When I called her initially to confirm availability, services, & prices, her warm/caring personality could be felt over the phone. She spoke about her pets as 'family members' so I knew my precious babies were going to be 'cared for' not just 'looked after.' 2. Professional--The owner agreed to come to my house a week before my trip to meet me & the pets. She brought many forms for me to complete, including info on health history, contact info, their likes/dislikes, etc. 3. Service excellence--She offered to do additional things beyond care for my pets, like collecting mail and even washed the pet dishes a few times over the course of my absence despite the fact that I provided additional bowls and told her not to worry about leaving dirty dishes in the sink. She also graciously cleaned up after one of them when they got sick on my carpet--more than once! 4. Pricing--A full list of her services & prices are listed on the website. Many of the sites I researched asked you to call for quotes. That just drags out the research process, which I wanted to avoid. In addition, I found her rates to be the lowest. 5. Flexibility--Related to pricing, she doesn't mandate daily visits. Some pet sitters require that you have them come in daily and my pets don't require quite as much care. I arranged to have Kimbur Pet Care come in every other day to provide fresh water/food and just make sure everyone was ok. They have also been extremely flexible in terms of my travel schedule. She even came out on Christmas Eve & New Year's Day! 6. Follow up--On the last day of the visit, she summarizes any key points and leaves a little note. After her first job, she even left me a complimentary coupon for the local coffee house as a thank you. I now use Kimbur Pet Care anytime I go out of town because of the excellent service I received the first time and recommend Kimbur Pet Care to everyone!!! (Check out the website for additional information & list of their entire service area).
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