I've been bringing both of my pups here for a few months now after our new puppy became severely ill. The staff was so accommodating, initially my bill would have been through the roof, but the staff helped me chose a realistic plan that got my pup better and didn't break the bank, and suggested at home remedies to try instead. Now we're back with my older dog (9), she's warmed right up to the staff already, as they all are obvious dog lovers. If you're in the area I highly suggest giving them a try.