HORRIBLE CUSTOMER SERVICE. They charged me for $106 dollars. no confirmation, no email. and never showed up. I had to file for a claim with my credit card company back. and NOW this company is filing against ME!! That I did not pay. One lady even hung up the phone on me and the next representative did not even listen to my complaint, saying their supervisor is not available and I can leave a voicemail for him! Anyway, Rule of thumb do not do business with a local business of ADT only ADT main office.