A jeweler can be like an auto mechanic or plumber, you have no idea what a service is going to cost. I've gotten into watches over the past 3 years and have needed some servicing of my Omega and Tissot watches. I went to Yelp and saw 5 star reviews across the board at Desert Diamond Jewelers so how could I go wrong? I've been by to see Bill 4 times now and he is always so pleasant, professional, and knowledgeable. Best of all, each time I walk out feeling that I've been UNDERcharged for the service provided. It was about time I wrote a review to spread the word. So glad we have such an honest and skilled jeweler in our neighborhood.