A few minutes ago my review would have been two stars but the Manager, Toby, just changed that. Came with the family for dinner and games. Wasn't busy at all when we arrived but still waited 15 minutes for drink orders. Waited 30 minutes for our appetizer which came 5 minutes before our meal. Food was good but cold. Toby, came by to ask how our meal was. We told him our issue but didn't need fresh food or any compensation and just giving a tip for future patrons to enjoy their time and meals there. He truly truly cared about our experience and he listened and promised to change things for the better. He took care of us. Toby has been a manager for only 2 months and already making a difference. We will be back.