One of the cooks came out of the bathroom stall with his apron on and never washed his hands. We got here prior to the game starting and had a resv. Instead of seating us they made us come back and get back in line. We waited 20 minutes and then were directed to another line. Every time we left and went down one level they gave us a difficult time about our drinks. The whole experience was very disappointing and stressful. I have been to many ballparks across the country and this was the most stressful and unfriendly experience I have had. Even the elevator attendant was rude. I love AZ but they need to learn about hospitality and customer service. Please improve your Customer experience. The draft room was hot, slow service, rude attendants and average food and drinks.