We are regulars here at this location for several years until the Markham VIP location opened up another franchise. For a year we been going to the new location and find the quality isn't the same as this one. But today we decided to come back to this location even it is a bit farther, just to find out that even this location the the quality and service was way off. Salad is going bad, service wasn't there for over 15mins until we ask for service (no water, no utensils). We can see that our salad was at the serve counter for sometimes, and it wasn't brought to us until our main Course was ready. and they serve our main Course literally during salad. Do they expect us to eat our main course cold......it really was a favourite place before.