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| - I bought my daughter a bike here a few weeks ago. It was such a great experience. We needed a bike RIGHT AWAY for a big bike trip. The guy at the desk helped us find just the right bike for her. She didn't like the new ones, so he showed us one of his used bikes. She fell in love with a bright blue one (hard to find in girl's bikes!) I loved that he was able to tell me the pros and cons of different bikes, and that he knew what her size would be, and he held up the bike while she hopped up and sat on it, and he taught her how to use the gears. I asked if we could take it right away, and he said, no, the used bikes have to be checked over and oiled up before they are released. But he said it could be ready in time for our 1pm departure for the bike trip! The next day he called to say it was ready early, and when I went to pick it up, he carried it out for me, fixed my bike rack which I had not installed correctly, and made sure all my bikes were correctly placed. He loaned me a bungie cord, even though his store sells them. What a great store!
We've been here before, buying a bike for my son, and bells, a basket, a portable bike pump, helmets, and knee and elbow pads. We've drooled over the bike racks, tag alongs, and trailers. I had my bike serviced here once, and it was done in a few days. Sometimes there can be a wait when the store is busy, but that is because they are helping other customers. Also the store can be crowded because there are so many bikes! But we've never had a bad experience here.
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