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  • My best friend got married a couple weeks ago and used this company for her wedding day makeup as well as the bridesmaids (5) makeup, her mother, and her grandmother. So all together, there were 8 of us getting our makeup done on her wedding day. I was in town a couple weeks before the wedding so I had the chance to go with her to her makeup trial where she obviously had her trial done AND paid the deposit for the two makeup artist to be booked for her wedding day. Everyone had to be ready by 4 so the bride had the two makeup artists booked as well as two hair stylists to make sure we werent rushed and so her big day could start off as less stressful as possible! Fast forward to her big day!!! She gets a text that morning that the makeup girl was coming 30 minutes earlier than planned to set up which was perfectly fine, EXCEPT that it was only ONE makeup girl coming and not the two she had booked and put down a deposit for. When asked why, the makeup artist had no clue, so needless to say she was stressed as well as the bride. This alone was completely unacceptable!!! She got started on time, but knowing she had 8 people to do frazzled her to say the least. She rushed through the first couple bridesmaids who ended up not being happy with their makeup and tweaking it on their own. A couple of the girls even asked for a touch up because for what they paid, they expected more. The makeup artist was stressed and told one of them she didnt have time to keep doing touchups (although she did and all was fine). And in the end the bride looked gorgeous which was the most important part and everyone was ready in time. So I dont blame the makeup artist at all bc it wasnt her fault, it was the company who threw her to the wolves by herself. She does good makeup but bc of time restraints and being rushed, not everyone was 100% satisfied with their makeup that day. The bride emailed the manager who set everything up once she was back home and settled from her honeymoon to let her know everything I have just written here, and its been over two weeks now and she has yet to receive a response. So with Charlotte being as big as it is, I know there are better companies out there to use for your big day, especially if youre trying to keep the bride from freaking out!!!
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