I went here because I randomly saw a friend review it.
I was actually really impressed. I got a piece of the grilled chicken and a piece of the fried and both exceeded expectations. When I come back, I will actually be torn on whether I get both or load up on one or the other.
They had a great selection of sides and juices so you have to be careful because all that deliciousness can get your bill up in a hurry. But everything on it's own is actually really reasonably priced.
Customer service was excellent and I actually watched them make fresh chimichurri because they had run out of it for the beans.
Was actually surprised at first to learn it's a fairly large chain because their quality control seemed really great.