I was able to be seen right away, however, the woman that tended to me was very hasty and seemed in a rush (although there was no one waiting). Her energy seemed very tense and it seemed she was just rushing to finish. With it being my first time there, it was not a good experience for me as I spent the whole time hoping my eyebrows would come out ok. She did not take care in shaping my brows but thankfully they weren't too thin. I've had much better and cleaner brow threading done elsewhere. I probably won't be back.