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  • Patrick provided an estimate for three rooms plus closets (2 standard and one larger walk-in). We chose Eco-Clean and set-up the appt. Patrick showed up on time and he was professionally dressed. Despite the fact that he had been here before to provide an estimate, we walked through the house one more time just to verify the work to be done. He then commenced to prepare the house for the work. This included putting towels done on which to put his cleaning machine and putting plastic corner guards and towels down at wall and stairway rail locations where the hose might rub. While doing the work, he answered questions about the machine he was using and how the process worked. After completing the job, he provided plastic booties and we walked the three rooms to look over the work. If there were any spots on the carpet that I felt needed some more work, he offered to do it. He even helped move a large piece of furniture that my wife and I chose not to remove from the master bedroom back into its proper place. All problem areas came clean. Because of the age of the carpet and, likely, our less than stellar long term care of the carpet, it was not going to get back to its original color. But, it looked much better than before the cleaning. Patrick told me that his work was guaranteed. If any of the spots came back up, he said to call him and he would come back out to re-treat them. He said he would offer a refund if we were not satisfied with the work. As a side note, Patrick also cleaned the carpets at the house of my mother-in-law who lives close by. She had three rooms, a hallway, stairs, and an area rug. We got a 10% discount for doing the two houses together. For both houses, we paid $328. We were happy with the work and we would recommend Patrick and Eco-Clean Carpet Cleaning.
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