I'll keep this short and simple. The manager at this place has 0 customer service skills. Not because she asked how far my head was up my ass (verbatim, she really said that to me), not because she was extremely rude to my girlfriend then me, and not because she failed to acknowledge that they were wrong and hold anyone at her shop accountable for the mix up. But because she never once apologized to myself or my girlfriend. The girl that quoted my girlfriend said that it was 34.95, the mgr then called her at around 530pm asking when she was going to pick up her car and that it was no $90.00 ... I feel like someone there should have called us and said "hey we screwed up and didn't know your car needed synthetic oil". If they did that we could have avoided all this, but don't take your car here. This place was a nightmare.