Their wireless "Joeys" can block you home wifi. It will just kill your internet connection and leave you with only one functioning TV. I do not pay a combined $200+ a month to have just one TV work and no internet connection!
The kicker is they know how to fix it by disabling the "bridging" on there units, but they are not "allowed" to tell you that because it will make buying pay-per-view from them more difficult. They could have told me how to fix it over the phone on my first call. Instead, in my case, they tortured me with three service calls that changed out everything for no real reason and leaving it in the same condition. In the process forcing me to buy their hard drive to retain my recorded shows and getting a new wifi router to fix nothing.
The only way I was able to fix the problem was on my own, by finding the issue on the internet. THEY PURPOSELY LEFT ME TWISTING IN THE WIND, on the slight chance I might provide them with even more revenue than I already do!!