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| - Here's my final review. Before writing this review we made every effort to contact Solar City. We even gave them the lowest ratings possible on their own customer satisfaction survey. But somehow, all it took was one little Yelp review to get their attention. The day after writing my first review I received two emails from their customer service department. I responded to them, stating, due to my work schedule I would be unable to talk about them on the phone until early the following week. I kept my word, and called the number of the representative who had sent me the email, expressing her desire to address all of issues with Solar City. I got her voice mail. She never called me back.
Coincidentally, right after I received the emails, a sales rep came to my door, stating that he was trying to interest my neighbors in solar, and all they kept talking about was how dissatisfied I was. He gave me his best sales pitch, and then asked me if I would now consider recommending Solar City to my neighbors. I thought that was the craziest thing anyone had asked me in a long time.
With all that said, we are actually saving money with Solar City, and just the other day we received a "Customer Satisfaction" check for $122. So, take both of these things into consideration and you decide if Solar City is the right choice for you.
Oh, and if you do decide to use them.....mention my name so I can get the referral bonus!! Just kidding ;)
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