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  • Like another reviewer, i don't know where to start either. I go into the location on Russell Road on Thursday and got a quote from the only guy in the office. Quote of $180 for a couple of dings and $300 for a little work on the Rear Bumper. Return on Tuesday, and speak to a gentlemen with a cool fu man chu goatee who agreed with the prices but found out i was using a living social deal so brought over 'Dave' to talk to me. Dave took a look and the dings and we setup an appointment for Thursday just for the ding work, decided to go elsewhere for the bumper work. Called on Wednesday to confirm the appointment since no one has written anything down in any of my conversations, spoke with Dave again and was confirmed. Thursday i go in and Dave had me show him the dings again and now, he's going to have to drill a hole and access the dings because they are double walled and the price has doubled. He didn't recall ever looking at the car and didn't know where the quote came from. The one star is for the terrible customer service. Dave was nice and a gentleman the entire time, just not a good businessman. I don't mind the message just not sure why i had to waste three trips to the shop to determine what was going to be required. They didn't get my business, nor any future business.
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