After reading my review, I was contacted by the owners of the school. They graciously apologized and returned my deposit, so for that I am grateful. They seem to be kind people who mean well and I'm sure there are many happy parents who have children in their program. The issue may be with some of their staff, although they have assured me that they are working to ensure that my experience does not repeat itself.
Thank you for refunding my deposit and showing that you care about the integrity and quality of your program and the experiences of your patrons.