LOVE LOVE LOVE this place! My go to guy is HAI... He is awesome!!! When you walk in tell Hai, Hi!! Don't get me wrong, everyone in there does a fantastic job!! You're lucky to have any of them! They are all friendly and take their time on your nails! If there is something you don't like and point it out while they are working, they fix it immediately without any attitude! I will say they do get extremely busy so you might want to call and make an appointment! This is by far my favorite nail place I've been to in Charlotte and I've been getting my nails done since I was 15!! I'm now 32 and I will never go anywhere else unless something drastically changes :) Enjoy!!