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  • If I could give zero stars, I would. Husband and I had an issue with our oven door. Started as pretty minor, the handle was loose, then coming off on one side. We reported it right away and requested for it to be repaired. We cook at home almost always, so it was pretty inconvenient. It got so bad that using the oven required both hands to have oven mitts, and even then wasn't really safe. It took the company almost 2 months to remedy the problem. It also took us threatening to report them. Just yesterday the company was supposed to do a routine scheduled walk through. It had been scheduled for over a week and my husband called the day prior to confirm. We waited around for over half an hour past the time they were due to come. Nothing. We called, were put on hold for 15 minutes, then told that nobody could come out and there was nothing scheduled. This company is clearly poorly run and they do not care about taking care of what they are responsible for. Just inconsiderate and awful!
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