Walked into this place and 3 people standing behind counter with one at register. One behind register didn't acknowledge me and walked away . One person finally asked if I had been helped and proceeded to take my order. My order was prepared but he walked away without taking payment and said another individual would take payment. Was given my sandwich and I had to tell them I still haven't paid. He kept yelling to a female. She finally came up front to take payment. When I commented on there disorganization there was no apology.
After I ate the sandwich I was still hungry so I went back in for the same order -apple smoked bacon, pepper jack, 1 egg and cream cheese on an onion bagel.
I went to the same register I went to the first time. I kept looking at the employees and nobody acknowledged. Other customers walked in the door. The light bulb finally went on as I had not seen the sign before where I was originally standing under said pay here. It should have been a "duh" moment but in all my experience this setup is backwards from most other stores which they have the ordering counter up front after you walk in the door. Well being this is my first time in this store imagine my surprise. Regardless of my ignorance about the backwards setup, an employee should have acknowledged and pointed that out to me. So I stood in the proper line to order and the man behind the counter was pleasant and took my order and then of course I went to the pay here register.
Overall the experience was poor. It cost me $5.40 for the first sandwich and $6.90 for the second. Why the price difference for the same sandwich? Well the first time I asked for cream cheese after they took my order so I was given a side. Little did I realize they charge$1.50 for cream cheese. What a ripoff.
So in total I paid $12.30 for breakfast. The next person who says fast food is cheap should think again.