I was looking to change banks so i stopped by this location several hours ago since i'd heard great things about Chase bank, Upon first impressions i thought this branch was 'ghetto'. Filthy parking lot with trash all around, dirty sidewalk area, upon entering you find to your left a small seating area with old furniture and there was no apparent concern for customers privacy as i witnessed a teller assisting a customer making a payment by phone on speaker with their personal information being heard by everyone in the room, but despite that what disturbed me the most after-all was the customer service.
After being placed on a waiting list and waiting 10-mins i'm greeted by a dark haired friendly asian lady, She was courteous and asked a lot of questions. However what upset me was that initially i planned on opening the account to conduct business but later-on changed my mind and i explained this to her, Well she didn't seem to take 'No' for an answer, I insisted i was only interested in a personal bank account to which she responded with something along the lines of "If we catch you conducting business transactions from a personal account we will terminate our relationship with you as a client".
Excuse me but what the f**? First off i wasn't interested in a business account i made that clear from the moment i sat down, The only reason i even inquired about a business account is because i wanted to know what their requirements/offers were; I was consistent in stating that i only wanted a personal account - that was my whole purpose of visiting that branch today. Sadly i don't think i'll be conducting any business with CHASE luckily US Bank is right next door.