Outrageous prices. Bagels are ok. The "extras" like cream cheese are obnoxiously priced. 1 croissant and 1 cinnamon roll costs over $5.50. These are the same croissants that sell for about $5 a dozen at Costco. Basically, expect to pay airport or amusement park prices for mediocre fare.
Even though they are less than 1/2 mile from me, I will drive 10 minutes elsewhere to get a bagel.