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  • If I could give Big John 5 stars, I would. John was absolutely amazing and did not pressure me into something I was unsure of, even after I said I wanted to look at other dealerships. On the test drive he informed me of all the features and seemed very knowledgeable about the car I was most interested in. He was personable and seems to be useful over there because it quickly turned as the sales manager got involved. It wasn't until the sales manager came over did I begin to feel very overwhelmed and potentially taken advantage of. I don't like tearing other car dealerships down to get me to buy a vehicle as he did. Especially if it is a sister company as they claimed. He seemed very sneaky and untrustworthy with lots of added pressure. Again, I was still new to this process so I figured maybe this was how all sales managers were. It wasn't until we went to Kia the same night afterwards and I met another sales manager, did I feel a breath of fresh air. Had we stuck with John and the timeline we wanted, and the ability to look elsewhere we probably would have came back to Hyundai to purchase. I did not like their approach and how uncomfortable the sales managers made me feel. I wish sales advisor John all the best as he was the highlight of our trip there and still may be the reason we come back if we don't go with Kia.
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