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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I can't say enough how helpful Zack was when I found myself stranded in Sin City. I was on a little weekend trip for an event and late on a Sunday night started to head back to Southern California. My car suddenly lost power and the dash of my Lexus lit up like Fremont Street. I was able to get back to the hotel and I spent the night yelping for a good shop. Monday morning comes and I get a tow truck. I tell the driver I was going to Urban and he tried to tell all the other AAA approved shops along the way; nothing negative about them... I have just made up mind based on research and wasn't in the mood for additional biased input. Anyways, I get to the shop and Zack was super friendly and shuffled my car in almost immediately. A quick diagnosis and he tore into my engine and found a carbon trail on the spark plug that was causing the misfire. I know my spark plugs are old so I agree to replace all of them. Then Zack says that this might not be the complete issue as the coil could also be bad. So he moved it and said if the problem is fixed, good; if the problem moves, it's the coil pack, and if the problem stays it's the cylinder head. The CEL came back and had moved. A could pack later I was on the road back home. I'm no mechanic, but I dabble and know enough when someone try's to BS me. This was THE MOST HONEST EXPERIENCE I've had with a mechanic ever!!!
http://www.openvoc.eu/poi#coolReviews
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