I don't like the fact that they keep rising the prices - I mean, I understand that the price of gas has increased over the past couple of years, but $41 for a one-way trip from Phoenix to Flagstaff? Despite this, I've been taking the shuttle on and off for the past three years for its safety and convenience (it picks up and drops off at NAU and the Phoenix airport). The drivers have always been very polite and professional, though I do wish they would automatically turn up the AC for the people in the back of the van who don't have a fan pointed at them. I also appreciate the fact that the shuttles run every other hour at least and that I can book it the night before if needed. Overall, I would definitely recommend this service to anybody who may need to get to Flagstaff or Phoenix on a short notice who don't mind paying the slightly higher fee.