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  • Since Drybar was booked solid all day yesterday, my mom & I tried Primp and Blow since they had availability. Even though I read all of the reviews for both locations, we thought we'd give it a shot since even a terrible blow out is better than what I can do myself. We were greeted & brought to our spots. I was thrown off since we weren't offered anything to drink, eat, magazines to read...essentially everything the website boasts. They also don't have a look book, so you just have to describe what you want; lucky for us, we both have short hair so it was pretty easy. Brytoney did my mom's hair and did a fantastic job. Very friendly & a great listener. Jenna did my hair & also did a great job. We both got exactly what we were looking for in about 40 minutes. The girl at the front desk made our experience less than fantastic. We shouldn't have had to ask for a drink - it should have been offered when we walked in. She also misunderstood how much I wanted to leave for a tip, so when I asked for my receipt and it was double what I had said, I told her - which led to her rolling her eyes & having to do it again. Never apologized, thanked me for coming in, nothing. She was a total brat & needs a lesson in customer service. I'd definitely come back to see the same women who did our hair, but the front desk needs to up their customer service game & follow through on offering what is on the website - and with a SMILE!
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