I had 2 refrigerators I needed removed from my business. I called and spoke with a nice lady and she said she would call me back with a time that they could be picked up. She called about 10 minutes later stating the pick-up would be the following day between 10am and 1pm. At 10:30 the next day they were gone and at no charge! Excellent customer service. I'm keeping their number for any future needs. .... John