I live right up the road from this place so I'd say we've visited more than 10 times. And not once did I have a bad experience dining in or drive thru. Drive thru does tend to take awhile, but what do you expect with made to order? Their customer service has been nothing but great. Everything I've tried was delicious. My favorite must have is the fried zucchini. Another plus is downloading their app. Scan your receipt and for every $60 you spend you get $5. They are on the pricey side but it's worth it.