I called on a Saturday around 11am and they were able to get me in for a new set without waiting. I received a warm friendly greeting immediately. They asked me to pick my color and showed me what station to sit at. They also offered me water which was nice. Their regular nail polish selection could use some work, but I want to also add that I have what some would consider an obscene collection of polish. However, their gel and other selections were amazing. I saw every color you could want. Every sparkle. Everything. They had chrome stuff. Gemstones. Etc. Anyways I told my tech I what I wanted and she did her thang. There was another tech (I think the owner) next to her named May. She gave her tips here and there and tried to inspect the work to her best ability, while also doing two sets of nails on two different clients. May did AMAZING work. I was jealous she wasn't doing my nails. I'm pretty picky. I'm the type that always has to "fix" her nails, after getting them done. I saw her clients nails that needed to be filled and they still looked good. Imagine what they looked like when she was done . Anyways May didn't do my nails. I'll have to clean up some of my nails and fix the filing. One of my hands isn't great, but my other hand looks good. However, I definitely want to go back to this place. Id wait as long as it takes to have May do my nails every single time.