You certainly get what you pay for. The shuttle service has no concept of time. They tell you to be 15 minutes early to be picked up at your hotel but they don't show up until 30 minutes after the scheduled pick up time. When you try to call and find out where the shuttle is, they hang up on you, tell you they don't know, it's on the way, or just put you on hold forever. Don't waste your time with the shuttle service here you may just miss your flight. Take a taxi-Monte Carlo to airport=$16 including tip