We enjoyed the pizza here. Neapolitan style is our favorite kind of pizza, but if you don't like it you won't like this place. The "burnt" comment from another reviewer relates more to style than actual failed execution I think.
Our service was fine. We didn't experience any of the issues identified by other reviewers. It does have a "we're trendy" vibe, though, so I wouldn't be surprised if they get snooty with some people.