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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I went there today with my young daughter and grandson who were both very excited to pick a treat and that we were going to try someplace new by the house. We were not greeted by the server when we came in....no idea if we were to wait...or seat ourselves....so we made our way to a fairly empty dessert case where I informed the very young girl that I wished to use my groupon voucher which since it had expired I would use it for the amount I paid for the voucher and any difference. Then I was told by the cook that they cannot take the groupon. I politely explained that I realize I can't use the discount but per the terms of Grouoon the amount paid never expires. Then I was told by the cook that I can only use it when Holly is there....so if I want to come back some other time.... I just stood there while she stared at me almost acting annoyed to have to deal with this. No offer of apology, no acknowledgement of 2 disappointed kids or suggestion of exactly when the owner would be there. Had the entire experience been handled differently I would have happily paid out of pocket and worried about the groupon later. Sadly I will not be giving them my business in any way shape or form including using the groupon for which now I have requested my money back and shared my experience. I love to support and frequent local businesses and would love to say something about this business redeeming. The young girl was polite. I feel badly that the owner apparently has others on the staff that have forgotten the customer is right...and such a thing called manners and service. :(
http://www.openvoc.eu/poi#coolReviews
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