I had an issue with my water heater and called Atlas to fix it. After my initial call they were at my house within the hour to take a look at my issue. Thomas was the tech and he was able to diagnose the issue and order the part. It did take 2 days for the part to come in but when he came back he was able to fix the problem and had my water heater up and running in no time. My only complaint was that when I was supposed to hear back from the on Friday to fix the part I did not hear back from them and I had to make the call myself to check in with them. The lady that answered the phone was very apologetic and again within the hour they were at my house. I would recommend Atlas to anyone looking for good plumbing work.