| rev:text
| - Really not happy with this place right now.
Jessica and Kelly (owner) do a nice job with hair. I've been here three times....The first time I went there I was really impressed, Jessica gave a great haircut and for an all over color and haircut with a blowdry at it was $120. I went back to Jessica for a haircut, I was disspointed... she took off more than I asked for, she used a flat iron on my bangs, which resulted in breakage, and she didn't blow dry my hair, I walked out wet and it was $50.
Then, I made another appointment to try Jessica again for a color and highlight, well my appointment was cancelled due to her vacation- ok, no big deal. THEY moved me with Kelly. I didn't like how Kelly originally did my hair, after she was done I asked her to add some more highlights and re-tone my hair warmer, I didnt like the original toner or how my hair was originally done. So she redid it.
After everything was said and done, the price was $230! (not including tip) OMG! She charged $120 for color ALONE, $80 for a partial highlight and $30 for the toner! Then she says " I wont charge you for the blowdry"... mind you, that was the 1st blow dry... I WALKED OUT WITH DRIPPING WET HAIR, and I did not have a haircut and it was $230. When I commented on the price (shocked) and what Jessica charged me, she said, "I charge different that Jessica", very matter of fact like. Well..... Im Jessica's repeat client, and she never told me or talked pricing with me upfront, I assumed it was the same. That's not the clients fault. Jessica's prices should have been honored, I should have not been charged for the toner, because I didnt like it and she redid it. The color price should have been cut in half, that is INSANE!
I left there crying... That ruined my whole day and my whole weekend. She could have explained her prices upfront. $120 for only color is really steep. My hair is about 3 inches past my shoulders too.... it doesnt go to my feet. My hair should have been $130-$140 tops.
The place is cute and fresh. But its very overpriced and they dont work with you on that at all. You cannot add a tip to your credit card. Its $1.75 to use the ATM......
Im sick to my stomach. OK $50 for a haircut, is expensive, but I was willing to pay for the quality, because she did a really nice job. But $230 for partial highlight, color, toner, (no haircut, no deep treatment, no blowdry, no other services) is sickening. I was misleaded, and I refuse to pay that much for my hair- no matter how talented you are. I feel very taken advantage of....was I charged more, becuase she was upset I asked her to redo it??.. .. Any future, client, be afraid to tell them how you really feel. They lost a good loyal client and it sad, because at first, I was a huge fan going there.
Oh- and in addition, this reminds me....The first time I went there, I asked Jessica to dry my hair... My hair is naturally curly, (but very easy to blow out)... Jessica wanted to diffuse my curls (I never do that), I said no and asked her to blow it out. Well, when it came time to check out, she changed the price $20 more, I saw her. I have a feeling it was because I asked her to blow dry it. I really feel taken advantage of. They are not fair at all.
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