EXCELLENT! This facility is top notch in every way. I took my "difficult" dog there to be groomed. They handled him with kid gloves. They didnt stress him out and got the job done, which is more then I can say for some other places. I was given a tour and was very impressed. They put the dogs into groups according to size and let them play together for the majority of the day. My only regret is that I don't live closer as the drive is prohibitive for me :(