I have to say I'm overwhelmingly surprised myself by the fact that 2 out of my 3 interactions with this location over the past 2 weeks have gone phenomenally well! After a bit of a rocky start (this really should've only been 2 visits in the last 2 weeks), today I had an AMAZING experience in-store with La'Tasha Royal.
Today, I was finally able to transfer off of my old corporate account, establish my own billing, activate my new Droid AND La'Tasha and crew also helped me transfer my contacts, apply my new screen skin...etc. Everyone was super friendly and helpful. La'Tasha knew her stuff and helped me with poise, grace and a friendly can-do attitude that is often rare from service providers (think about your last dealings with the phone company, cable company or dishwasher repair). Today was a breeze.
Thank you La'Tasha and everyone else who hooked me up today and made this a simple, easy and actually enjoyable interaction!