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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I first visited here during the Xmas season 2015 and had the dessert crepes I thought it was a cozy spot... service was good. I visited here recently twice with different people and was disgusted by the lack of customer service by one member of their team. I had ordered a salad, which when I received it, I noticed there was something on it that I was allergic to... (there was no mention on the menu, or else I would've ordered something else)... The male server who was "supposed" to be taking care of us disappeared for a long time so I finally alerted a female server as to my concern. She looked unimpressed by my concern and took away my plate. I saw her alert the male server who looked over and dismissively walked away. After a long wait, I finally received my order... the female server simply "dropped it off" on the table and walked away with not one word or even eye contact?!?! We found their behaviour quite odd and it was starting to make us upset. NO ONE ever came to check any of us to see how our meals were during the entire visit. The upsetting thing was is that we were watching both the male and female server check on other guests at the restaurant!?! This was very upsetting for us... as we have NEVER experienced this before. What seemed like an eternity,the male server relectantly reared his head and gave us the bill. While we were each paying separatly he didn't bother to say one word to any of us. I was the last to pay and when I was done, he ripped the receipt from the machine, THREW it on the table and walked off!!!?!? We were beyond shocked and in disbelief. Did this actually just happen?!?! As angry as we were, we thought it was best to leave the restaurant since I didn't see anyone who looked like a manager around. If i left a 1 star, it was because there isn't an option for ZERO stars. The ONLY one good thing I could say is the friendly lady with glasses (hostess) perhaps who greeted and seated us at the table. THAT'S IT! I would never return or recommend this place to anyone! To be treated with such disrespect and lack of customer service for a seemingly upscale place is disgusting. As I was leaving I heard someone call the male server "Shane". I guess I would've mentioned him by his name if he even bothered to introduce himself in the beginning. To have the DISPLEASURE of being served by him twice on TWO separate occasions proves that he should really quit his job as it is CLEAR that he hates it! This restaurant needs to better train it's staff to avoid this teenager-highschool cliquey behaviour it exudes!
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