I hope the management reads this review. I have owned a coffee shop a few years back and consistency is an important part of being successful. I have visited your shop about 10 times counting today and today was the worst drink I have had. I have really enjoyed the first few times but has gotten worse each time i visit. The staff is great and friendly but when I pay for a drink I expect to have the same drink I had the last time I was there. The last 3 times in will keep me from returning. It is a tough business but Starbucks and Dutch Brothers are successful because you can depend on getting the same product every time whether you like it or not. Good luck!